Obi202 & GV: Can't get rid of "Press 1 to answer this call" when answering phone

[Studly]

I have a 202 unit with GV installed on both SP1 and SP2. SP1 works fine, but whenever someone calls our GV line on SP2, when we answer, we get the "Press 1 to answer this call" message, and we're trying to get rid of it. I've turned Call Screening off on that GV line, but that doesn't seem to make a difference. Any settings in the Obi202 that I can tweak to get rid of that message? I've read on these forums that the other Obi units used to have this problem until a firmware update fixed it.

What's weird is that this is only happening on SP2 and not on SP1.

[QBZappy]

Sounds like you need this in the GV slots:

Voice Services->SP1/2/3/4 Service->Calling Features->X_SkipCallScreening = enabled (put check mark)

[Studly]

Sounds like you need this in the GV slots:

Voice Services->SP1/2/3/4 Service->Calling Features->X_SkipCallScreening = enabled (put check mark)

That seems to have done the trick. Thanks much!

[DonB]

Turning off call screening from the GV did not work ??

[Studly]

Turning off call screening from the GV did not work ??

That worked on my Sp1 line with GV, but not on this SP2 line with GV. Weird, huh?